Are you a tech enthusiast living in the area of Twente? Do you enjoy helping people with their technical questions about the products and services of our clients? Do like to work during evenings and nights? Are you fluent in Dutch and in English? Then you are the customer service representative that Webhelp Enterprise is looking for!
We proudly support multiple clients that outsource their customer support to Webhelp Enterprise! As a customer service representative you will answer questions about products and services related to elevators, children's toys, technical network problems and many more! You will be helping customers with questions coming in via telephone and e-mail. You will receive training to ensure you have all the knowledge and skills needed to be a good customer service representative. You will start working on one project but will be trained for several other projects as well in due time. This results in a very diverse working environment, there is never a dull moment!
You are comfortable working in a dynamic, international environment. You can stay calm, even when the customer does not. You have effective communication skills and are customer-oriented. You are able to anticipate the needs of our customers and then exceed their expectations with your service.
In addition, we ask the following:
About the working hours:
You will work in an international environment with a strong focus on employee satisfaction, as we believe our people are our most important asset.
Furthermore, we offer: