Yamaha Customer Service Representative

Enschede

Yamaha Customer Service Representative

What kind of biker are you?
Are you a Supersport fan? Do you like Hyper Naked more? Do you tend towards Sport Heritage or Sport Touring? Are you an Adventure driver or looking for a Competition bike?
Any way you bike, your main goal is a Yamaha bike!

Now you have the possibility to express your love for motorbikes while you are actually working! We are looking for Customer Service Representatives for Yamaha.
And the best of this all: you can do this from home, or garage if you want to keep an eye on your motor!

What will you be doing?

We proudly support multiple clients that outsource their customer support to Webhelp Enterprise! As a Brand Ambassador you will answer questions about products and services related to Yamaha! You will be helping customers with questions coming in via telephone, e-mail or chat. You will receive training to ensure you have all the knowledge and skills needed to be a good Brand Ambassador. You will start working on Yamaha and then you will receive further training for Lumileds automotive lighting! This results in a very diverse working environment, there is never a dull moment for Gearheads and Grease Monkeys!

What do we ask of you?

You are comfortable working in a dynamic, international environment. You can stay calm, even when the customer does not. You have effective communication skills and are customer-oriented. You are able to anticipate the needs of our customers and then exceed their expectations with your service.

In addition, we ask the following:

  • Speaks and writes German and English
  • You have at least an MBO (vocational higher professional education) or work equivalent
  • You are available to work at least 20 hours per week
  • You are available to work 2 evenings per week and alternate weekends
  • You have a strong interest in Motors and Cars and developments in this field

What do we offer you?

You will work in an international environment with a strong focus on employee satisfaction, as we believe our people are our most important asset. 

Furthermore, we offer:

  • A salary based on the CAO collective agreement for Contact Centres
  • 25 paid holidays per year (based on a full-time contract)
  • Training to keep your knowledge and skills up-to-date
  • GROWTH roles and a TALENT platform to offer you the chance to develop yourself
  • Awesome Halloween and Christmas parties, Summer BBQ and other activities that you do not want to miss!
Interested?
 
Use the ‘Apply Now’ button to submit your application, we look forward to hearing from you!
Still have more questions, or are you interested in learning more about working at Webhelp Enterprise? Feel free to contact us, we will be happy to answer your questions or give you additional information.

 

 

 

Our application procedure

Job application
Your application is successful, nice that you want to join our team! We will review your application and contact you as soon as possible.
Online assessment
Do not panic! This assessment will help you and us to see where you fit best within our organization.
First meeting
We would like to meet you in person and we are curious if you fit within our team.
Contract proposal
You have left a good impression, we want to make you an offer that you can not refuse.
Follow-up
Congratulations! You are joining our team, welcome to Webhelp Enterprise!